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MISSED APPOINTMENTS

IN JULY 2019

37 PATIENTS FAILED TO ATTEND FOR THEIR GP APPOINTMENT

AND

34 PATIENTS FAILED TO ATTEND FOR THEIR NURSE APPOINTMENT

THIS EQUATED TO A WASTE OF 16 HOURS CLINICAL TIME

SOME OF THESE MISSED APPOINTMENTS WERE BOOKED BY THE PATIENT ON THE SAME DAY!

THIS IS UNACCEPTABLE AS PATIENTS WHO NEED APPOINTMENTS ARE HAVING TO WAIT, HENCE CREATING A WAITING LIST

THE PRACTICE MONITOR CLOSELY ALL FAILURES TO ATTEND AND IT IS PRACTICE POLICY THAT IF A PATIENTS DOES NOT ATTEND FOR 3 APPOINTMENTS IN A CALENDAR YEAR THEY CAN BE REMOVED FROM THE PRACTICE LIST AND WOULD NEED TO FIND ANOTHER LOCAL GP

PLEASE CANCEL YOUR APPOINTMENT IF YOU NO LONGER NEED IT AND HELP US TO ENSURE THAT ALL PATIENTS ARE SEEN IN A TIMELY MANNER



 
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