PATIENT PARTICIPATION GROUP (PPG)
Meetings are held monthly and in the afternoons in the Community Centre at Jacksdale.
As the group develops they will be providing newsletters and conducting their own survey of patients to see if the practice can improve in any key areas. Key areas the group will look at are as follows:
Access: Opening times and GP and Nurse appointments
Services: What services we provide, how well we serve the patients and what services patients would like to see in their GP practice
Misuse of services: The group will also look at the rate of patients who do not attend for their appointments
Misuse of Out of Hours and Accident and Emergency Services
The cost of stockpiling medication
Please note: No patient names or personal medical details will be given to any members of the Group
As the group develops and they begin to look at the activity in the practice they will develop their communication to patients with both newsletters and a page on the practice website. They will also meet regularly with a practice representative to feedback any relevant practice issues.
If you are interested in joining the group, please feel free to contact the practice directly or email:
Melody.Lindley@nhs.net (Practice Manager)