PATIENT PARTICIPATION GROUP (PPG)
Meetings are held every 6 weeks, in the mornings and in the Community Centre at Jacksdale.
As the group develops they will be providing newsletters and conducting their own survey of patients to see if the practice can improve in any key areas. Areas the group will look at are as follows:
Opening times and GP and Nurse appointments
What services we provide, how well we serve the patients and what services patients would like to see in their GP practice
Misuse of services:
The group will look at the rate of patients who do not attend for their appointments and the impact that this has on appointment availability. The ongoing problem of the misuse of Out of Hours and Accident and Emergency Services will also be discussed.
Please note: No patient names or personal medical details will be given to any members of the Group
If you are interested in joining the group, please feel free to contact the practice directly or email:
Melody.Lindley@nhs.net (Practice Manager)
Lisa.Howatson@nhs.net (Practice Administrator)