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Jacksdale Medical Centre Patient Experience Survey November 2018

Take the survey online or download and print a copy.

Closure of branch surgery - more information can be found here

Privacy Notice - What we hold, how we use it and keep it confidential and secure

When We Are Closed

outofhoursA 24-hour emergency cover is provided outside the surgery hours, which includes weekends and Bank Holidays.

Please telephone the surgery as normal on 01773 608760 (Jacksdale) or 01773 764444 (Underwood), you will automatically be transferred to CNCS who provide our emergency medical services.

For treatment outside working hours, you may be asked to attend their treatment centre, which is located at Primary Care 24m just in front of the A and E department at Kings Mill Centre. If a visit is considered to be necessary, another doctor will see you on your GP’s behalf.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. This service replaces NHS direct.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website