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**TELEPHONE UPDATE**

OUR TELEPHONE LINES ARE NOW WORKING AGAIN. THANK YOU TO EVERYONE FOR THEIR PATIENCE AND UNDERSTANDING DURING THIS EXTREMELY DIFFICULT TIME

JACKSDALE PPG

THE NEXT MEETING OF THE JACKSDALE PATIENT PARTICIPATION GROUP WIILL TAKE PLACE ON THURSDAY 20 FEBRUARY 2020 AT 1030 HOURS IN JACKSDALE COMMUNITY CENTRE - ALL PATIENTS ARE WELCOME

Zero Tolerance Policy

Jacksdale Medical Centre Patient Experience Survey November 2018

Take the survey online or download and print a copy.

Privacy NoticeWhat we hold, how we use it and keep it confidential and secure

NEMS - OUTSIDE OF NORMAL SURGERY HOURS

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

 



 
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